- Acceptance and Modification of Terms
Welcome to SCHOLHA LLC. These Terms & Conditions govern your access to and use of our website, www.scholha.com (the “Website”), and your purchase of products offered through our Website.
By accessing our Website, placing an order, or using our services, you agree to comply with these Terms & Conditions, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other applicable policies published on our Website.
Please read these Terms carefully before making a purchase. If you do not agree with these Terms, please discontinue using our Website.
SCHOLHA LLC reserves the right to update or modify these Terms from time to time. Any changes will be posted on this page with an updated effective date. Changes will generally apply to future use of the Website and future purchases and will not retroactively reduce rights associated with previously completed purchases.
- Products and Product Information
SCHOLHA LLC offers paper towel holders and related products through our Website.
We make reasonable efforts to ensure that product descriptions, images, colors, dimensions, specifications, prices, and availability are accurate and up to date.
However, actual product colors may vary slightly depending on your device, screen settings, and display conditions. Product images are provided for illustrative purposes, and minor variations in appearance or packaging may occur.
Product specifications, descriptions, and availability may be updated from time to time. Any material changes to a product will be reflected on the relevant product page before purchase.
We reserve the right to discontinue or modify products, subject to applicable consumer protection laws and our obligations regarding orders already accepted.
- Placing Orders
When placing an order through our Website, you agree to provide accurate, complete, and current information, including your name, email address, shipping address, billing details, and payment information.
You are responsible for reviewing your order details before completing checkout.
After an order is submitted, you may receive an order confirmation email. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted or shipped.
SCHOLHA LLC reserves the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:
- Suspected fraudulent or unauthorized transactions.
- Incorrect product pricing or listing errors.
- Product unavailability.
- Inaccurate or incomplete order information.
- Orders that appear to be placed for unauthorized resale or commercial distribution.
- Other circumstances permitted by applicable law.
If we cancel an order after payment has been collected, we will notify you and issue an applicable refund to the original payment method whenever possible.
We will make reasonable efforts to contact you using the email address or other contact information provided with your order.
- Pricing and Payment
All product prices are displayed in U.S. dollars (USD), unless otherwise indicated on the Website.
Prices, promotions, and product availability may change without prior notice. The price applicable to your purchase will be the price displayed at checkout when you place your order.
Applicable shipping fees, sales taxes, and other charges, where required, will be displayed before you complete your purchase.
By submitting an order, you authorize the applicable payment service provider to process the payment for your purchase, including the product price, shipping fees, and applicable taxes.
All payment transactions are securely processed by authorized third-party payment service providers.
Payment authorization and processing are subject to the applicable payment provider’s terms and security procedures.
You represent that you are authorized to use the payment method provided and that the payment information you submit is accurate and complete.
If a payment is declined or cannot be authorized, your order may not be processed until the payment issue is resolved.
If a pricing or listing error is discovered, we reserve the right to contact you to confirm the correct information or cancel the affected order. If payment has already been collected for a canceled order, an applicable refund will be issued.
- Shipping and Delivery
SCHOLHA LLC makes reasonable efforts to process and ship orders within the timeframes stated in our Shipping Policy.
Shipping methods, estimated processing times, delivery estimates, and applicable shipping charges will be displayed on our Website or during checkout.
Delivery dates are estimates and may be affected by circumstances beyond our reasonable control, including carrier delays, weather conditions, customs procedures, and other transportation disruptions.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an incorrect shipping address after placing an order, please contact us as soon as possible at support@scholha.com. We will make reasonable efforts to correct the address before the order is shipped, but changes cannot be guaranteed after fulfillment has begun.
For additional information about shipping methods, delivery estimates, and shipping-related issues, please refer to our Shipping Policy.
- Returns, Refunds, and Exchanges
Customer satisfaction is important to SCHOLHA LLC.
We offer a 30-day return and refund policy beginning from the date you receive your order, subject to the conditions described in our Return & Refund Policy.
Customers may request a return, refund, or exchange by contacting our customer support team at:
Email: support@scholha.com
Standard returns must generally meet the product condition and eligibility requirements outlined in our Return & Refund Policy.
Certain items may not be eligible for return, including personalized or customized products and items that have been used, damaged, or altered after delivery.
Items explicitly marked “Final Sale” on the product page before purchase are not eligible for return unless they arrive damaged, defective, or incorrect.
If you receive a damaged, defective, or incorrect product, please contact us so that we can review the issue and provide an appropriate resolution.
Approved refunds will generally be issued to the original payment method whenever possible. Exchange requests are subject to product availability.
For complete information about return eligibility, refund processing, return shipping costs, and exchange procedures, please review our Return & Refund Policy.
Nothing in these Terms limits any consumer rights or remedies available under applicable law.
- Order Cancellation
If you wish to cancel an order, please contact us as soon as possible at support@scholha.com.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.
Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible. In such cases, the order may instead be subject to our Return & Refund Policy.
If an order is successfully canceled after payment has been collected, an applicable refund will be issued to the original payment method whenever possible.
- Intellectual Property Rights
All content available on our Website, including text, product descriptions, photographs, graphics, logos, designs, website layouts, and other materials, is owned by SCHOLHA LLC or its respective licensors and is protected by applicable intellectual property laws.
You may access and use Website content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit any Website content without prior written permission from SCHOLHA LLC or the applicable rights holder.
All rights not expressly granted in these Terms are reserved.
- Customer Feedback and Website Use
We welcome customer reviews, comments, suggestions, and other feedback regarding our products and services.
By submitting feedback, you confirm that the content is truthful, lawful, and does not infringe upon the rights of others.
You grant SCHOLHA LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your submitted feedback for business and promotional purposes, subject to applicable privacy and consumer protection laws.
You agree not to use our Website to:
- Submit false, misleading, or fraudulent information.
- Engage in unlawful activities.
- Harass, threaten, or harm other individuals.
- Post defamatory, discriminatory, or offensive content.
- Upload malicious software or harmful code.
- Violate intellectual property or privacy rights.
- Interfere with the security or proper operation of our Website.
- Use automated systems to access or collect Website content without authorization.
- Engage in unauthorized advertising, spam, or other disruptive activities.
We reserve the right to remove content that violates these Terms or applicable laws.
- Third-Party Websites and Services
Our Website may contain links to third-party websites, payment providers, shipping services, or other external platforms.
These third-party services operate independently and may be subject to their own terms, conditions, and privacy policies.
SCHOLHA LLC is not responsible for the content, policies, or practices of external websites that we do not operate.
We encourage customers to review the applicable terms and privacy policies before using third-party services.
- Disclaimer
We make reasonable efforts to maintain accurate product information and reliable Website operations.
However, our Website and its content are provided on an “as available” basis.
We do not guarantee that Website access will always be uninterrupted, error-free, or free from technical issues.
To the extent permitted by applicable law, SCHOLHA LLC disclaims implied warranties that are not expressly provided or required by law.
Nothing in these Terms excludes or limits any product warranty, consumer protection right, or legal remedy that cannot lawfully be excluded or limited.
- Limitation of Liability
To the maximum extent permitted by applicable law, SCHOLHA LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or products, where such exclusions are legally permitted.
This limitation does not apply to liability that cannot be excluded or limited under applicable law, including liability arising from fraud, willful misconduct, or other legally protected consumer claims.
Nothing in these Terms limits your statutory rights or remedies relating to defective, damaged, or incorrectly supplied products.
- Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless SCHOLHA LLC and its employees, representatives, and service providers from third-party claims, losses, or expenses arising directly from your unlawful use of our Website, infringement of third-party rights, or material violation of these Terms.
This provision does not apply to the extent that a claim results from our own negligence, misconduct, or violation of applicable law.
- Age Requirements
Our Website is intended for individuals who are legally able to enter into binding agreements.
If you are under the age of 18, you may use our Website only with the involvement and permission of a parent or legal guardian, where permitted by applicable law.
By placing an order, you represent that you have the legal capacity to enter into the purchase agreement or have obtained the required consent from your parent or legal guardian.
- Copyright Infringement
SCHOLHA LLC respects the intellectual property rights of others.
If you believe that material displayed on our Website infringes your copyright, you may contact us at support@scholha.com with the subject line “Copyright Infringement Notice.”
Please include:
- Your name and contact information.
- Identification of the copyrighted work.
- Identification of the material you believe is infringing.
- The location of the material on our Website.
- A statement explaining your good-faith belief that the use is unauthorized.
- A statement confirming that the information provided is accurate and that you are authorized to submit the notice.
We will review properly submitted notices and take appropriate action in accordance with applicable copyright laws, including the Digital Millennium Copyright Act (DMCA), where applicable.
- Governing Law
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which SCHOLHA LLC operates, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
Any disputes arising from the use of our Website or purchases made through our Website will be handled in accordance with applicable laws and the rights available to consumers in their respective jurisdictions.
Nothing in this section prevents consumers from exercising mandatory legal rights or bringing claims in a court or forum where applicable law permits.
- Dispute Resolution
If you have a question, complaint, or dispute regarding an order or our services, we encourage you to contact us first so that we can attempt to resolve the matter directly.
You may contact our customer support team at support@scholha.com.
We will make reasonable efforts to review and respond to customer concerns in a timely manner.
Nothing in this section prevents you from exercising any legal rights or remedies available under applicable consumer protection laws.
- Privacy and Personal Information
Your use of our Website is also governed by our Privacy Policy.
We collect, use, and disclose personal information in accordance with the practices described in our Privacy Policy and applicable privacy laws.
By using our Website and placing an order, you acknowledge that you have had the opportunity to review our Privacy Policy.
For additional information about the collection, use, protection, and disclosure of personal information, please visit our Privacy Policy page.
- Miscellaneous
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.
Our failure to enforce any provision of these Terms does not constitute a waiver of our rights.
These Terms, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the terms governing your use of our Website and purchases made through it.
Headings are provided for convenience and do not affect the interpretation of these Terms.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, government actions, or other unforeseen events.
- Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions, our products, orders, or services, please contact us using the information below.
Business Name: SCHOLHA LLC
Website: www.scholha.com
Email: support@scholha.com
